The Challenge

Healthcare leaders must prepare for expanded roles as transformational change leaders in a healthcare environment that's rapidly changing. The change could be a transition to a new electronic practice environment, incorporation of universal operating protocols and standards or a merger or aquisition. In these situations and more, the new breed of change leader needs to make a difference because he or she knows how behaviors affect others, as well as how to change the behaviors of those who work with them.

Traditional change models fall short of creating sustainable improvements

When change projects fail, the cause is most often due to "people issues." John Kotter, in his book The Heart of Change, interviewed over 200 people from 90 industries and concluded that the central reason for failed change was a failure to address the behavior of people - not strategy, structure, culture or even technology. Traditional change management models focus mainly on strategy and tactics and not the people issues that arise during significant organizational change. Organizational leaders do not usually plan how they will manage the anxiety that spreads through the organization - an inevitable part of change that is usually ignored. When fear and resistance emerge, leaders aren’t prepared to deal with them.

The Solution: Systems-based Leadership and Change Management™

CARE draws on four bodies of knowledge that, when woven together, provide a comprehensive framework and set of processes and tools for leading transformational change. The four components of the framework are:

• Systems-Based Leadership™
• Transition management
• Change Management
• Project Management

Healthcare Organizations Need to Develop a Multitude of Change Leaders

CARE has shared its unique change leadership approach with healthcare leaders in over 100 institutions. In developing the approach, CARE discovered that the integration of sound theories of leadership, transition, change management, and project management into a single transformational model led to the development of a much needed and highly effective leadership approach to change, a previously unavailable change leadership approach that could be created and highly effective for most organizations.

CARE provides, customized solutions based on the challenges your organization is facing:

• Consultations (on site)
• Educational services (on site or at CARE’s corporate learning center)
• Executive coaching (face to face or via telephone)
• What Can You expect from your Newly Trained Team of Change Leaders

Corporate Value: A Competitive Advantage

In a time of continuous transformational change, why not make responding to change your competitive advantage?

A Smart Investment with High Residuals:

CARE’s Systems-Based Leadership and Change Management™ process is one of the best investments any hospital facing change can make. Learn this vital process through CARE’s unique blend of consulting, training and coaching services. It is an investment that rapidly pays for itself one conquered challenge after another. In a time of constant transformational change, why not make responding to change your competitive advantage?

Call CARE today at 800-458-3544 for more information, or e-mail us at info@care-communications.